Salesforce 360:

Salesforce Customer 360 is a tool that allows companies to connect Salesforce apps and create a unified customer ID to build a single view of the customer.

designed to integrate Salesforce apps and data across the entire organization and deliver connected personal customer experiences. Salesforce Customer 360 unites customer data across sales, marketing, customer service, etc. by utilizing MuleSoft to connect to various data sources inside and outside the CRM and put them into a single view.

Mulesoft:

MuleSoft provides a widely used integration platform for connecting applications, data, and devices in the cloud and on-premises.

Tableau:

Tableau for data visualization and meaningful insights.

Heroku:

Heroku is a cloud container-based PaaS practicing an app- and developer-centric approach for software development.

Pardot:

B2B Marketing (cloud) application.

Slack:

Slack is a messaging app for businesses that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.

App Exchange:

Salesforce AppExchange is Salesforce.com's cloud computing marketplace through which end users can access, download several applications built on salesforce platform.

Salesforce Lightning:

It is an advanced GUI for end users as well as developers.