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What is ServiceNow?
What is ServiceNow?
ServiceNow is a #1 cloud-based software platform for IT Service Management (ITSM) that helps to automate Enterprise organization's business operations.
Why Use ServiceNow?
Why Use ServiceNow?
You can offer a customer-friendly with unified self-service Portal view.
All stakeholders including employees and customers make changes to the same platform which streamlines operations.
Allows employees to perform better, increases productivity.
Helps to reduce ITSM costs up to 40% to 60%.
Helps to replace unstructured work patterns/business processes with intelligent workflows
It offers many ways to get help including Surveys, FAQ, ChatBot, Email, etc.
Integrable with multiple third-party cloud applications.
As SaaS, you don't have to worry about configuration, deployment, updates, and maintenance.
ServiceNow Products
ServiceNow Products
IT Service Management
IT Operations Management
IT Business Management
HR Service Delivery
Customer Service Management
Governance , Compliance and Risk Management
IT Asset Management
Security Operations
Key Benefits
Key Benefits
Multi- tenant Architecture
Unified Single Portal View for Customers
Cloud platform - SaaS application - use anywhere
Automation of routine mundane task
Prioritization of Task
Highly scalable
Flexible - highly customizable
Enhanced Security features
High visibility using dashboard and reports
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